HR Systems Analyst - PeopleCloud Support

An opportunity has arisen in the People Data and Technology Team for a HR Systems Analyst to work on the Oracle PeopleCloud application.

In this role you will provide expert support and guidance to HR Users and Employees in the business with day-to-day queries and issues, identifying, managing and resolving defects, provisioning of access, keeping the structure of the system in line with the organisation needs and monitoring and resolving any issues with our HR Batch and scheduled processes.

We are happy to consider flexible working approaches to help you perform at your best.

This is a 12-month secondment opportunity.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job, you'll spend at least two days per week, or if part-time, you'll spend 40% of your working time, based at our Swindon office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.

Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process.
 
If you’re a colleague on long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.

What you’ll be doing

You’ll be working in small team of 2 Systems Analysts where you will Provide day to day support for all the Oracle PeopleCloud modules including Core HR, Payroll, Absence, Helpdesk, Performance, Learn and Integrations.

You will identify and manage any defects, liaising with the SME’s in People Data & Technology and HR Teams to resolve these or help find a work around.  You may also from time to time be called upon to support testing new learning content and solutions.

You will be working closely with other teams in People Data & Technology, HR Administration Teams, Internal Technical support teams and with our Oracle Support Team to resolve defects and problem solve. You will also share knowledge across the team and contribute to the direction and success of the People Data & Technology team as a whole.
 

About you

• Extensive experience, knowledge and understanding of HR Administration, Oracle PeopleCloud Application, HR policies and processes. Including the associated HR calculations e.g. Absence, Core HR, Payroll, Maternity in addition to Helpdesk and Learn etc

• Keen attention to detail with an analytical mind to analyse and process complex data

• Ability to problem solve with a mathematical mindset

• Excellent communication skills – excellent written and numerical

• Self-motivated

• Ability to handle sensitive data with utmost confidentiality and professionalism

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind

• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand

• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development

• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

• 25 days holiday, pro rata

• Access to private medical insurance

• A highly competitive pension to help you build a strong foundation for retirement

• Access to an annual performance-related bonus

• Training and development to help you progress your career

• A great selection of additional benefits through our salary sacrifice scheme

• Life assurance to provide peace of mind for you and your loved ones in the event of your death

• Wellhub – access to a range of free and paid options for health and wellness

• Up to 2 days of paid volunteering a year

Banking – but fairer, more rewarding, and for the good of society

We forge our own path at Nationwide.

As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us. 

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

The hiring manager for this role is Jo Tucker, and the main recruitment contact is Thomas Pegg

Please note that should you be successful in securing this role, the job title on our internal systems will be HR Systems Analyst.