Senior HR Systems Manager

Are you a forward‑thinking HR systems expert with a passion for governance, continuous improvement, and driving meaningful change? We’re looking for a confident and proactive Senior HR Systems Manager to take ownership of our HR technology landscape, ensuring it is efficient, compliant, and future‑ready.

In this pivotal role, you’ll bring proven expertise in Zellis, alongside a strong track record of system optimisation and governance leadership. You’ll thrive on asking the right questions, constructively challenging existing processes, and pushing for smarter, more innovative ways of working. With a natural curiosity and problem‑solving mindset, you’ll investigate issues in depth, identify root causes, and deliver effective, long‑term solutions.

If you’re someone who combines technical expertise with the confidence to influence, push back when needed, and shape the direction of our HR systems roadmap, we’d love to hear from you!

•  Managing day-to-day HRIS operations, including security, configuration, upgrades, and troubleshooting
• Accountable for identifying and implementing system enhancements and configuration ensuring service delivery to the business is efficient consistent and of high quality.
• Accountable for the implementation of regular system releases from a business perspective and work with the Technology team release management process. To complete impact assessments on all release notes and ensuring minimal disruption to the business and maximum effectiveness of the system
• Lead on key People process re-engineering work to maximise use of the relevant HR systems, API across other internal systems and automation to minimise manual administration processes
• Manage the relationship with internal and external auditors to ensure controls are fit for purpose
• Be accountable for maintaining confidentiality of data contained in the system and its security
• Own the SOX controls and execution and timely delivery of associated evidence, accountable for ensuring that all policies and processes and standards applicable to your area are documented, understood and adhered to.
• Ensure all HR systems users are fully trained and maintain robust data whilst complying with SOPS and SOX requirements, and that these roles align to agreed responsibilities for the user group.
• Be accountable for the overall system design and feasibility of the system ensuring it is fit for purpose and in line with business needs. • Actively build and maintain relationships with appropriate stakeholders to enhance and support the system functionality
• Ensuring the completeness and accuracy of employee data contained within the HR systems via audits, liaison with business areas and other appropriate mechanisms
• Participate in external User Groups to ensure that HomeServe has access to external knowledge and best practice.
• Own the relationships with Technology and Change
• Lead, manage and develop a team of specialists, ensuring limited key person dependency on all HR related systems and reporting.